To ensure optimum performance and reliability of your water and waste water pump systems, Clearwater offer a fully comprehensive aftercare service covering planned preventative maintenance service contracts, emergency breakdown and repair services.
Our PremierCare and StandardCare PPM service level agreements are designed to meet the varying requirements of commercial, public sector, residential and industrial applications whilst minimising total life costs of the assets. As the UK’s largest private water treatment company we are able to provide a nationwide, 24/7, 365 day service cover from our 8 UK and Ireland regional offices through a team of qualified engineers skilled in the delivery of service and maintenance programmes of all major manufacturers.
Service Level Agreements
StandardCare – Clearwater engineers carry out an annual schedule of routine and major service visits covering visual inspections and a detailed checklist of pump status, station operation and control system. Service intervals are in accordance with manufacturer’s guidelines, pump station size and duty rating.
PremierCare – Our fully comprehensive service agreement with a minimum 3 year term covers all elements of our StandardCare agreement and in addition fully covers replacement of spare parts, equipment failure and emergency callouts. Annual contract costs are fixed through the contract term enabling you to fix your budgets.
Why you should maintain your pump station
- Ensures reduced operating costs
- Mitigates risk of pump station flooding and escalation of damage to property and potential health risks
- Reduces risk of drain damage upstream and downstream of the pump station
- Provides access to prioritised response eliminating the requirement to pay premium emergency call out costs
Why choose Clearwater for your pump maintenance?
- Clearwater is the UK’s largest privately owned water treatment company
- Nationwide coverage, 24/7, 365 days per year supported by 8 regional offices
- 120 engineers nationwide Confined space trained, NICEIC trained, all pumps and equipment types serviced
- Long standing relationship with all major pump manufacturers including Flygt, Grundfos, KSB, Ebara
- Prioritised emergency response
- We will always provide the most cost effective solution in the event of any requirement for remedial or repair works
Clean Water – Water Booster Pump Sets
Water booster pumps are an essential component in the delivery of water at usable pressures to high rise commercial, public sector and residential properties. Your water authority supplied water mains pressure will normally only supply water at usable pressures (Ofwat requirement is 15 psi) up to the third floor.
High rise buildings of three or more storeys usually have water supplied into a common cold water storage tank, typically installed in basement areas, from which it is delivered to individual outlets and dwellings through water booster pumps.
A water booster pump set is sized in accordance with water demand and numbers of storeys or required pressure head. Typically multi-pump systems are designed with a degree of redundancy in a duty standby configuration to ensure continuity of water supply in the event of pump failure. Single and multi-pump systems should be periodically maintained in order to mitigate the risk and inconvenience of interrupted water supply.
New and up-rated systems required as a result of reduction in mains water pressure
Until recently many water authorities have delivered water in excess of the legislated minimum pressure as set by Ofwat. Many water authorities are now operating a programme of actively reducing water pressure in order to reduce water leakage while meeting the minimum legislated delivery pressure. As a result, many properties of 3 or more storeys that are currently serviced directly by water mains will require water booster sets in the future.
As an independent service provider, Clearwater works with all the major water booster pump manufacturers for service, refurbishment and replacement. This enables us to consistently recommend the best solution for all applications. In the event that your property is affected by mains water pressure reductions, we are able to recommend, supply and install the best solution.
Clearwater’s expert teams are experienced in the design, supply, installation and maintenance of cost-effective ROI generating water treatment solutions across various sectors, including but not limited to:
- Automotive & Aerospace
- Buildings & Institutions
- Facilities Management
- Food & Beverage
- Hospitality & Leisure
- Hospitals & Healthcare
- Pharmaceuticals & Cosmetics
In all cases, Clearwater differs from traditional approaches in using an open, flexible and nimble approach to create the right team to make a rapid difference to their clients’ businesses. Contact us today to find out more.